In the world of iOS 17, the Contact Poster feature has become a popular tool for personalizing digital contact cards. However, like any new feature, it’s not without its hiccups. Many users have reported issues with the Contact Poster not working as expected. If you’re one of them, don’t worry. Let me show you several solutions to get your Contact Poster working properly again.

What Is the Issue?

The Contact Poster feature in iOS 17 allows you to create a unique contact card for yourself or different contacts in the Phone app using images, filters, monograms, and Memojis. However, some users have reported that their Contact Poster is not showing up in the Phone app or not updating correctly. This can be frustrating, especially when you’ve spent time personalizing your Contact Poster.

Checking Compatibility

Before diving into the solutions, it’s important to ensure that your iPhone supports iOS 17, as the Contact Poster feature is only available on this version. Also, your contacts should have iPhones with the iOS 17 update installed for the feature to work correctly.

Ensure Proper Settings

One of the first steps to fix the Contact Poster issue is to check your settings. Open the Contacts app and tap on ‘My Card’. Go into ‘Contact Photo and Poster’ and ensure ‘Name and Photo Sharing’ is on. Select ‘Share Automatically’ to ‘Contacts Only’. This should update the Contact Poster once a call is done with your friends.

Update Contact Poster Manually

If the Contact Poster isn’t updated automatically, you can manually update it. Find the contact in your Contacts app. There should be a message saying this person has updated a poster and an ‘Add’ button. Tap on it to update the Contact Poster.

Share Contact Poster

Ensure that your friends are also sharing their Contact Poster with you. If they select your contact in the Messages app, there should be a button which says ‘Share Your Name and Photo’. Tapping on ‘Share’ will immediately share it with you.

Waiting for the Update

Sometimes, it may take a couple of hours for the Contact Poster to show up. If you still don’t see their Contact Poster, you may need to wait or meet in person and then do the name drop.

Other Potential Solutions

If the above solutions don’t work, there are other potential fixes. You can try force closing and relaunching the Phone App, force restarting your iPhone, or checking if ‘Show My Caller ID’ is enabled. If all else fails, you may need to contact Apple Support for further assistance.


While the Contact Poster feature in iOS 17 is a fun and creative way to personalize your contacts, it can sometimes present challenges. However, with the right steps and a bit of patience, you can get your Contact Poster working smoothly again. Remember, technology is here to serve us, and with a little troubleshooting, we can make it work to our advantage.