Video-on-demand services have taken the world by storm. These applications help you stream your favorite shows right from the comfort of your home. One such app is IVTX. It is a British Video-on-Demand service that offers predominant content from ITV1 and ITV Digital channels.

However, many users have recently complained about the inability to stream their shows on the same. So, what triggers the ITVX not working error, and how to resolve the same? The guide will walk you through the major reasons behind the error and potential solutions to get rid of the same. Without further ado, let’s have a look.

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Why is ITVX not working?

There may be multiple reasons that trigger the error and restrict you from viewing your favorite TV shows and content on this video-on-demand service. A few of them are listed here.

  • The app is under maintenance.
  • You are connected to a poor internet connection.
  • The server is down.
  • Your system is facing a minor technical glitch.
  • The app isn’t updated to the latest version.

What are the Best Solutions to Fix the ITVX Not Working Error?

So, how do you fix the ITVX not working error and bring things back to normal? Below are a few simple workarounds that may help you eliminate the problem for good. Let’s have a look.

Check your internet connection

ITVX solely depends on the internet connection to get started. Hence, the first and easiest thing you can do to fix the error is to check if you are connected to a stable and strong connection.

Try the same source on another smartphone or PC and see if your network connection is working appropriately. Consider switching the source from WiFi to Cellular Data or vice versa to get rid of the error.

Turn off the router for a while and turn it back on to eliminate the problem. Launch the app again and see if the error has been resolved. If not, don’t lose your mind and move to other steps mentioned on the list.

Update your ITVX App

The next thing you can do to resolve the ITVX not working error is to update the app to the latest version. Sometimes, the error appears due to the outdated version. Hence, visit the Apple App Store and find out if the update is available.

If so, click the Get button and wait for a few seconds to install the update. Launch the app and see if this hack has proven beneficial. If not, don’t panic, and move to other workarounds.

Restart your iPad

Sometimes, the error appears due to a minor software bug in the device. Hence, consider switching off your iPad for a couple of minutes and turning it back on. It removes the cache memory and damp files and brings things back to normal.

To turn off the iPad, press and hold the top button until you see the Apple Logo. Wait for a few seconds, and then turn it back on.

Clear the Cache Memory

Another method to resolve the ITVX not working error is to clear the cache memory. Sometimes, the memory gets corrupted and triggers the error. To remove the cache, you must,

  • Visit the Settings and scroll down to the Apps.
  • Click TD and clear the Cache.
  • Launch the app again, and see if the error has been resolved.

Check the server

Does the error still persist? It’s better to check if the app is under maintenance and server is down to restrict its usage. In that case, you can do nothing and sit back, waiting for things to get settled on the developer’s end.


It’s all that we know about resolving the ITVX not working error. We hope our guide will help you remove the error for good, and allow you to steam your favorite content without any hassle. If you have any queries regarding the app, share your concerns with us in the comments below, and we’ll respond at the earliest.