Facetime has long been the preferred video calling service for iPhone users. It’s thoughtfully designed and is widely acclaimed for its cost-free nature. However, it’s just an app and is fully susceptible to technical errors and glitches.

So, if you are struggling with your Facetime calls after upgrading to iOS 17, don’t lose your mind and scroll down the page to find out the quick workarounds to resolve the error. Here’s a compilation of solutions that may help you restore the functionality of Facetime on your iPhone. Let’s dive right in.

See Also: What are the new Facetime features on iOS 17?

What Problems are Occurring in Facetime Not Working Error?

Before we jump to the checklist to resolve the Facetime not working error, let’s map out the common problems you might face with the app.

  • Facetime won’t show your contact list
  • Facetime gestures are not working.
  • The app is stuck on connecting.
  • You fail to open Facetime and initiate video calls.
  • Facetime keeps crashing
  • You get signed out of the app automatically
  • Missing Facetime app from the app drawer

The 5 Easy Solutions to Fix the Facetime Not Working Error

Now that you know the Facetime issues, shall we move to the solutions? There are multiple methods to eliminate this error for good. So, without waiting any longer, let’s eradicate the problem and bring things back to the golden days.

1.      Ensure Facetime is Enabled

Users must be aware that Facetime is an exclusive Apple product, and you must enable it from your device settings. Sometimes, the update changes some of the settings, leading to such temporary errors. Hence, it’s preferred to check if Facetime is enabled before moving to other complex solutions.

Here’s how.

  • Open the Settings tab and access the Facetime option.
  • Toggle the button next to Facetime and enable it.
  • Initiate video calls and see if this hack has resolved the error.

2.      Check the internet connection

Facetime is all about video calling; thus, it requires a stable internet connection to get started. If you are facing connectivity issues with Facetime, check your internet connection and switch to another source if required. Remember that your internet connection must be stable and strong to enjoy a seamless video calling experience. Access the speed test and reset the network settings to enjoy high-speed internet.

3.      Force Restart your iPhone

The next best method to resolve the error is to force restart your iPhone. Sometimes, a simple restart can help you resolve issues with Facetime after an iOS update. The process is simple and depends on the iOS model you are holding.

All you have to do is quickly press and release the volume up and volume down button. Hold the side button until the logo appears.

4.      Turn off Facetime Restrictions

Has Facetime app gone missing? Don’t worry, it might happen because of the Facetime restriction. Follow the steps below and disable these restrictions right away.

  • Go to the settings app and scroll down to General.
  • Find Restrictions and enable Facetime.
  • Launch the app drawer, and see if this hack has resolved the error.

5.      Check Apple Server Status

If nothing works out, check the Apple server status. Sometimes, the glitch occurs at the developer’s end and you can do nothing about it. You can check the status by visiting Apple community or by visiting the official system status page that updates continuously to ensure Apple users can find whenever a system is down.

If so, you can do nothing but sit back and relax, waiting for developers to remsove the error for good.


That’s all about resolving the Facetime not working on iOS 17. Do you find our research helpful? If so, please share your feedback with us in the comments below. We would love to hear from you. If you are new to the Apple ecosystem, don’t panic, as Facetime not working is a temporary error and can be resolved using the workarounds mentioned above.

Thanks for being with us until now and keep visiting the page regularly for more iOS 17 updates.